Account Deletion Request - Good Teacher App

Account Deletion Request - Good Teacher App

This page provides information on how to request the deletion of your account and associated personal data from the **Good Teacher App**.

How to Delete Your Account:

To request the deletion of your Good Teacher App account and all associated personal data, please send an email to our support team:

Email: lumencluster@gmail.com

In your email, please include the following information to help us process your request efficiently:

  • Your registered email address for the Good Teacher App.
  • Your Good Teacher App username (if applicable).
  • A clear request to delete your account.

We will process your request and confirm the deletion via email, typically within 7-14 business days.

What Data Will Be Deleted:

Upon successful account deletion, the following personal data will be permanently removed from our active databases and systems:

  • Your name and email address.
  • Your profile information (e.g., profile picture, biographical details).
  • All user-generated content (e.g., notes, saved progress, assignments, messages, or any content you've uploaded or created within the app).
  • Your device identifiers linked to your account.
  • Any other personal data directly associated with your account.

Data Retention Policy (What We Keep & Why):

Please be aware that while your personal account data will be deleted, some limited data may be retained under specific circumstances as required by law or for legitimate business purposes. This includes:

  • Transactional Records: Data related to financial transactions (if any) may be retained for up to 7 years to comply with tax and accounting laws. This data will be anonymized or pseudonymized where possible and no longer linked to your personal identity.
  • Legal Obligations: We may retain data for a necessary period if required by legal processes, court orders, or government requests.
  • Security and Fraud Prevention: Limited data may be retained for a reasonable period to prevent fraud, abuse, or ensure the security and integrity of our services.
  • Aggregated/Anonymized Data: Non-personally identifiable or aggregated data that cannot be linked back to an individual user may be retained indefinitely for analytics, research, and service improvement. This data does not contain any personal information.

We are committed to protecting your privacy and ensuring your data is handled in accordance with applicable laws and our privacy policy.

If you have any further questions about our data practices or account deletion process, please contact us at the email provided above.